Human-AI Representation and Decision-Making

How well does an AI system represent people when people do not all think alike?

This ongoing research line studies human heterogeneity, preference representation, and systematic error in AI-mediated decision models. The central question is not only whether a model can produce a correct or average answer, but whether it preserves meaningful differences across individuals, groups, languages, and contexts.

We study problems such as:

  • Preference representation: whether models recover the structure of human choices rather than only the modal response.
  • Human error: whether AI can predict where people systematically disagree with factual or normative benchmarks.
  • Heterogeneity: which individual and group differences are preserved, compressed, or lost by model representations.
  • Aggregation: how conclusions change when moving from individual judgments to collective or population-level summaries.
  • Context: how country, language, and individual information affect model behavior.

The research combines large-scale behavioral data, pairwise choices, computational representations, and large language models. It is designed to connect questions in computational social science with a broader challenge in AI: building systems that represent people accurately without treating human variation as noise.

This page describes an active research program. Unpublished results are not presented here as settled conclusions.

Cristian Candia
Cristian Candia
Associate Professor, Data Science Institute, School of Engineering, Universidad del Desarrollo, Chile. Director of CRiSS-LAB.

Cristian Candia is a computational social scientist studying human and collective behavior with large-scale data, network science, experiments, and AI.